FAQs

We've put together some of our parents' most popular and frequent questions, to provide you with all the information you will require before and during your journey with Beth Tweddle Gymnastics

 

Do we have an update on when Gymnastics lessons resume again?

 

You may have seen that last week, the Government announced gyms can officially reopen from Saturday 25th July. We are now in discussions with our venue partners and are delighted to confirm that we will have a reopening date with you shortly. We are working with our venue partners to prepare all of our lessons so that when we can reopen, we are all set to go. We are also following the National Governing Body’s guidance to ensure that this will be done with the health and safety of all our Gymnasts and Coaches as our top priority.

We will continue to keep you informed throughout this process as we get closer to reopening.

Will I still have my same class / time / venue / coach?

 

If you have continued to pay £15 per month during this period, your Gymnasts space and time is secured at their current venue. We cannot Guarantee the same Coach, but we are doing everything possible to keep each class with the same Coach. For continuation purposes we recognise this is really important so we will do everything we can to make it happen.

Will equipment be cleaned and safe?

 

Yes. Equipment will be cleaned between each lesson and rotation where applicable and we will be following official guidelines from the National Governing body by limiting some of the equipment we use. 

Do I need to pay BTG membership again as we have missed 3 months of lessons due to Covid 19?

 

For all customers that have continued to pay the £15 monthly reduced fee during this period as a huge thank you for your continued support we will be providing free annual BTG membership until Sep 2021 (This will include both gym stars and academy programmes).

What have I been paying £15 per month for?

 

You have paid £15 per month to secure your gymnasts space in their current class and, you also will have received our exclusive online & digital members only content with an awards framework for our gymnasts during this period provided by our highly experienced team and our Olympians behind our businesses. The ability to be able to say thank you to our customers on our return. This has allowed us to be able to provide customer service throughout. We have been able to invest in our people and planning for our return to ensure we can continue to deliver fun, safe and engaging gymnastics classes for all our BTG family.

I am worried about my child returning to class can I keep my space in my current class until I am ready for them to return?

 

For all our customers that have remained on our reduced membership fee your place is secure. Your place on our programme will always remain held when an active DD is in place and so you are entitled to join our session when you feel comfortable to do so.

What are you doing to make sure lessons are safe when we re-start?

 

We want to assure you that behind the scenes, we are taking every necessary precaution, and we’re implementing a series of measures to ensure a safe return to lessons for our all our BTG family. The changes that you’ll see when you return to our classes will have been made in accordance with the guidelines we have received from both government and British Gymnastics. There will be strict social distancing requirements and increased hygiene procedures. Separately, all of our team are completing a Level 2 award in Infection, Mitigation and Management qualification to ensure we are COVID-19 secure. Your health and wellbeing remain our number one priority, and that won’t ever change.

Will class sizes be smaller?

 

One of the unique things about Beth Tweddle Gymnastics is that we’ve always kept our class numbers low in order to give each gymnast a personalised approach. We already have considerably lower numbers in our classes than many other gymnastic lesson providers. Separately, for the short term, we will not be inviting any new gymnasts to join classes or to change classes unless it’s absolutely necessary. We will keep gymnasts in learning bubbles in exactly the same way that schools have done. We will be working at a gymnast to coach ratio of 1:6 for Gym stars classes and 1:7 for Academy classes. 

Will we still use drop off and pickup points?

 

Yes. Wherever possible we will be keeping the location of these the same. We will have indicators in place to support social distancing so please support us by using these and following directions from the team on site.

When will I receive my child’s badge and certificates?

 

We are working closely with our printing company. Once it is safe for them to return to work, any gymnasts awaiting their badges and certificates will be sent out via post if they have not already done so.

Can I stay at my child’s venue whilst lessons are in progress?

 

Beth Tweddle Gymnastics will be operating a drop off and pick up system for our parents and gymnasts. This may vary from venue to venue but as soon as we have this all confirmed we will communicate specific and comms per venue to ensure you have all the information that you need prior to your return to lessons. 

What happens if my child or a family member is experiencing Covid-19 symptoms?

 

If you, your gymnast, any member of your household or contact bubble displays any symptoms, then we ask you to follow the government recommendations which can be read here:  www.nhs.uk/conditions/coronavirus-covid-19/

1 979 0611√161 979 0611

 



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